You are not happy with your new ESIOT™ products? If so please do the following.
1. Contact us between 10:00 – 18:00 via phone at+302103600041 or via mail at contact@esiot.gr.
2. If the shoes have not a suitable fit, you have up to 10 days to return them and send you the right size.
3. Don’ t forget to include the return form (included in the parcel) completed that clearly states your personal information as well as mention the reason of return.
4. Pack the products unused, carefully in their original box and a secure outer wrapper and send them back to the following recipient: ESIOT™ – 11 Drosou, 84200 Tinos Cyclades Greece. Please , before returning be sure you have already called us at +302103600041.
Free domestic returns (within Greece) for purchases over €100 via Speedex. For purchases below €100 the customers are responsible for the return shipping charges.
For two, three or more domestic returns in a raw customers are responsible for return shipping charges.
For returns from abroad customers are responsible for all return shipping charges.
(if you return from abroad please clarify that your parcel is a returning product from www.esiot.gr, based in Greece to avoid Customs.)
Attention for sale periods (!):
During a sale period or for a discount product the return policy may differs.
For BLACK FRIDAY SALES (29/11/24 - 2/12/24) the orders are not refundable. You can return your product if it doesn’ t fit you and we will either change it with another product which remains available at www.esiot.gr or we' ll send you a coupon code to use it online at esiot.gr within 1 year.
esiot.gr is not responsible for damages made by others due to transfer and delivery.
* This return policy is only for online purchases from www.esiot.gr.