You are not happy with your new ESIOT™ products? If so please do the following.

1. Contact us between 10:00 – 18:00 via phone at+302103600041 or via mail at

2. If the shoes have not a suitable fit,  you have up to 10 days to return them and send you the right size. 

3. Don’ t forget to include the return form (included in the parcel) completed that clearly states your personal information as well as mention the reason of return.

4. Pack the products unused, carefully in their original box and a secure outer wrapper and send them back to the following recipient: ESIOT™ – 11  Drosou, 84200 Tinos Cyclades Greece. Please , before returning be sure you have already called us at +302103600041.

Free domestic returns (within Greece) for purchases over €100 via Speedex. For purchases below €100 the customers are responsible for the return shipping charges. 

For two, three or more domestic returns in a raw customers are responsible for return shipping charges. 

For returns from abroad customers are responsible for all return shipping charges. 

(if you return from abroad please clarify that your parcel is a returning product from, based in Greece to avoid Customs.)

Attention for sale periods (!): 

During a sale period or for a discount product the return policy may differs. 

For BLACK FRIDAY SALES the order cost is not refundable, but the client can order a new other product of equal or greater price than that of the cancelled/changed order. Otherwise, our company will send the customer' s email a coupon code of equal cost for future online orders within 1 year via

For "CIAOWINTER" promotion, 21-28/2/22, the orders are not refundable. In case you want to return your product you can either choose another product of equal or greater final price or we can send you an online coupon code for future use within 1 year via Free domestic returns for orders over €100. is not responsible for damages made by others due to transfer and delivery.

* This return policy is only for online purchases from